CUSTOMER SERVICE COMMITMENT
Our Mission Statement
The mission of Nuts & Boats is dedication to the highest quality of Customer Service delivered with a sense of Warmth, Friendliness, Individual Pride, and Company Spirit. At Nuts & Boats, our Mission Statement has always governed the way we conduct our business. It highlights our desire to serve our Customers and gives us direction when we have to make service-related decisions. It is another way of saying, “we always try to do the right thing!” In keeping with the spirit and intent of our Mission Statement, and as evidence of our wish to continually meet the expectations of our valued Customers, Nuts & Boats wants you to have a basic understanding of how we operate. We want you to have confidence in our Compay and Employees, and as evidence of our wish to continually meet the expectations of our valued Customers, wants you to have a basic understanding of how we operate. We want you to have confidencein our Compay and Employees. Foremost, we want you to know that it is never our wish to inconvenience our valued Customers. We tell our Employees we are in the Customer Service business— we just happen to provide service in the Yachting and Boating industry. It is a privilege to serve your maintenance needs. The Employees of Nuts & Boats Understand Our Mission and we are happy to share it, and the following information, with you, our valued Customer. Our Customer Service Commitment was designed and written to reinforce our pledge to provide safe, affordable, reliable, timely, courteous, and efficient yacht and boat maintenance service on every job we perform. and we are happy to share it, and the following information, with you, our valued Customer. Our Customer Service Commitment was designed and written to reinforce our pledge to provide safe, affordable, reliable, timely, courteous, and efficient yacht and boatmaintenance service on every job we perform. |